The terms and conditions govern the way we do business, how we take and settle bets, and identify what you can expect from Mota, Tavares & Barros S.A (hereafter referred to as Elephant Bet). This page tells you the terms and conditions on which you may make use of our. Please read these terms carefully before you start to use our services. By using our services, regardless of how you access them, you confirm that you accept these terms and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our services.  
  1. General
    • 1.1 The Law prohibits betting by persons under age of 18. Individuals suspecting underage gambling are encouraged to report this to us immediately on our customer service number ++244 922 002 432
    • 1.2 Your mobile phone number (+244) is your Customer identity. We use mobile phone numbers to uniquely identify customers and their account details. The Customer has sole responsibility to ensure that their security details remain confidential. Any transactions that have been placed by a user who is securely logged into the Customer’s account will be the Customer’s responsibility.
    • 1.3 Bets cannot be cancelled or changed once the bet has been recorded within our betting platform.
    • 1.4 Elephant Betaccepts bets made online, Mobi which for clarity includes the use of iphone, Android applications and early generation GSM phones. Bets are not accepted in any other form (telephone, email, fax, in person, etc.).
    • 1.5 Elephant Betcannot be held responsible for any delay or non-delivery of communications through the Mobile Operator Networks.
    • 1.6 Elephant Betreserves the right to refuse/cancel any bet or part of a bet before the game starts without providing any justification. Elephant Betalso reserves the right to refuse/cancel any bet or part of a bet that is placed while a game is in progress if there is sufficient evidence that the Customer was placing a bet with prior knowledge of an event that would affect the accurate pricing of a market – for example, betting on the first-to-score market while the first goal is being scored
    • 1.7 Elephant Betreserves the right to void any or all bets that have been made by any person or group of persons who are acting in an attempt to defraud us. If there is any evidence of a series of bets, each containing the same selection having been placed by or for the same individual or syndicate of individuals, Elephant Betreserves the right to make such bets void and suspend relevant accounts. This rule applies to both settled and unsettled bets.
    • 1.8 Elephant Bet reserves the right to void any bet that may have been accepted when the account did not have sufficient funds to cover the bet. If an account has insufficient funds as a result of a deposit that has been cancelled for whatever reason, Elephant Bet reserves the right to cancel any bet that may have been accepted retroactively, and void any winnings paid to the Customer from those bets.
    • 1.9 Should funds be credited to a Customer’s account in error, it is the Customer’s responsibility to notify Elephant Bet of the error without delay. Any winnings subsequent to the error shall be deemed invalid and returned to Elephant Bet. Elephant Bet the right to revert the transaction.
    • 1.10 Elephant Bet reserves the right to suspend or close Customer’s accounts and void all settled and unsettled bets in the event that a Customer opens more than one account.
    • 1.11 Bets will only be accepted up to the advertised start time. Any bet that is inadvertently accepted, which includes an event after its start time, the bet will be cancelled. If any portion of a multiple bet is inadvertently accepted then all parts of that multiple bet will be cancelled.
    • 1.12 Multiple bets that combine different selections within the same event are not accepted where the outcome of one affects or is affected by the other. If such a bet is taken in error, the bet will be cancelled
    • 1.13 Elephant Bet does not accept responsibility for damages or losses deemed or alleged to have resulted from or been caused by the website or its content including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or line failure, any person’s misuse of the site or its content, or any errors or omissions in content.
    • 1.14 The minimum amount for a bet is 100 Kwz unless otherwise stated on the website.
    • 1.15 Elephant Bet reserves the right to change odds and information displayed on the website at any time and without notice. Elephant Bet will take reasonable care to ensure accuracy of this information but information is presented as a guide only. Prices displayed on the website are indicative only and are not binding until a bet has been confirmed by us. In the event of any particular information (score, time of game etc) being incorrect we assume no liability for this. Please refer to our betting rules for information on how we settle individual markets.
    • 1.16 The website will at all time show records of recent bets placed, results and account activity. We recommend that the Player keep independent records of all of the transaction information, games rules, cancellation rules, and payment methods in order to avoid any future misunderstandings
    • 1.17 The Customer will be able to play immediately after any deposit transaction has been confirmed.
    • 1.18 When an event is cancelled, all bets referring will be cancelled automatically and the related accounts will be refunded.
    • 1.19 All Customer offers are limited to one per person, family, household address, email address, telephone number and shared computer, e.g. public library or workplace. We reserve the right to withdraw the availability of any offer or all offers to any Customer or group of Customers.
    • 1.20 In case of a bonus manipulation or abuse of any kind, Elephant Bet reserves the right to deduct the bonus and the winning associated to the bonus from the Customer’s account.
    • 1.21 Elephant Bet considers these rules to be fair. Should you need any advice regarding these rules, please contact Customer Services.
    • 1.22 Any customer who wishes to make a formal complaint about our services should first contact our Customer Services department using the contact us form on the website or in writing to contacto@ We will respond as quickly as possible and in all cases we strive to ensure that all customers are responded to within 48 hours. Our response will include the name of the person who will be handling your complaint and a full record of the correspondence will be tracked, including our operator login credentials who has provided any response to you. If you do not believe our resolution to your complaint to be fair and transparent then you are free to request for the complaint to be escalated to a member of our Senior Management team who will personally review your complaint and make a final decision.
    • 1.23 Data protection. Please see our Privacy Policy for details of how personally identifiable information is collected and may be processed or shared with others.
    • 1.24 Bonuses
All bonus offers can be redeemed only once per offer unless it was clearly stated otherwise. Each bonus offer will have its own “terms and conditions” and Customers should ensure that the terms and conditions associated with each individual bonus offer are read and understood prior to accepting the bonus. Promotions are subject to change. All management decisions are final. In the event of an error when attributing a bonus to a Customer account, the company reserves the right to correct such errors by removing any funds that were put into a Customer’s account erroneously and by voiding any bets that were placed by these funds.  
  • 25 Quaisquer alterações a estes Termos e Condições poderão ser visualizados a próxima vez que aceder a este website antes que estas alterações sejam efetivadas